If you are flying with Sri Lankan Airlines for the first time and wondering how to book tickets, passengers can book them online through the website or app, by calling the customer service center, or at the Airport. To learn more detailed processes, travelers are recommended to take note of the following data.
You should know a few basic steps to book a Sri Lankan Airlines Flight ticket online.
Passengers can book flights 2-3 months before the flight departure, but they can only be booked up to 24 hours before the flight boarding time. If the flight ticket has been booked at least 7 seven days before the departure, you will get a 24-hour ticketing limit, allowing you to make free changes within the same day of purchase.
If you cannot make the reservation online due to a technical error, call the Sri Lankan Airlines representative at +9411-777-1979 and ask the agent to book the desired destination. The agent will ask for some information to book the tickets and share the payment link in your email, and the airline will share the booking confirmation details in your email.
Generally, the Sri Lankan Airlines customer service executive is available 24 hours a day and seven days a week to assist their customer; however, you should prefer to contact them during early morning working hours.
Yes, travelers can simply book the desired flight tickets with the Sri Lankan Airlines App by logging in to their account using the correct credentials. You can find the book option in the menu, select it, and enter the relevant details to search for the flight option.
Sri Lankan Airlines allows travelers to complete check-in at least 24 hours before the flight departure time through the website or app. Otherwise, reaching the Airport at least 2-3 hours before the domestic and international flights would be best.
According to Sri Lankan Airlines baggage Policy, Passengers are allowed to bring one handbag and personal carry-on luggage not more than 7 kg and measuring up to 115 cm in total, including length, width, and height. However, In Economy class, travelers can bring only one handbag with a weight limit of 7kg; otherwise, if the baggage is overweight, it will be considered checked luggage.