How to report lost items on Air New Zealand?
  • November 5th 2024
  • Travel tips
  • Travomint

How to report lost items on Air New Zealand?

After making your flight reservation with Air New Zealand, if you have lost any of your items while traveling, you can proceed further with the Air New Zealand lost items report process instead of regretting it.  You can further process to get in touch with the Air New Zealand lost and found an assistant team in multiple ways. You can further choose any of your preferred modes from the respective to report your lost item to the live person. You can report lost property online as well as offline. To know about the respective mode, review the information below and proceed accordingly.

Report Lost items on Air New Zealand through the website

After misplacing your item while traveling with the airline, you can report Air New Zealand's lost items online by heading to the airline's official web page. You can fill in the lost property form there, mentioning all the details to report the problem. To learn more about this mode's method, focus on the points mentioned below and proceed with the mode accordingly.

  • Head to the official Air New Zealand web page on the browser.
  • Navigate to the customer service or baggage option cited beneath.
  • There, you will find the lost and found section on the page.
  • The form will appear on the screen. Fill out the form by mentioning all the details.
  • Provide your flight number, date, and detailed description of the item.
  • Enter all the details as asked and then hit the submit option cited.

Report Air New Zealand lost baggage over the call

Rather than reporting the lost item through the website, you can proceed with another alternative: speaking to a live person by calling the Air New Zealand Lost and Found number. You can provide your flight details and other necessary information to the representative, and the agent will help you find your item shortly. To further understand this mode, look at the points cited below and proceed.

  • Dial the Air New Zealand lost and found phone number - 0800 224 872.
  • Choose your preferred language, and the agent will get on the call shortly.
  • Speak to the live person about your lost item and provide all the necessary details.
  • Briefly describe the lost property and give your valid contact details.
  • The agent will contact you shortly after the prescribed time with your lost item.

Report the lost items to Air New Zealand at the airport counter

If you encounter any issues connecting with the Air New Zealand live person over the call, you can proceed to the Lost and Found counter at the airport. There, you can speak straight to the live person at the counter, and the agent will find your item and report to you shortly; read the points below to proceed.

  • Head to the Air New Zealand lost and found counter at the airport.
  • Speak to the live person at the counter about your lost item.
  • Provide all the necessary details to the live person with a picture, if any.
  • The agent will find your lost item shortly and will connect with you.